Privacy Policy

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1. Information We Collect

We may collect information that you voluntarily provide when you contact us or submit a booking inquiry through our website. Depending on what you choose to provide, this may include:

• Full name and email address

   

• Pen name, book title, genre, and whether the book is part of a series

   

• Selected cover design package, project deadlines, and general book information

   

• Your ideas, concepts, visual preferences, or reference examples

   

• How you heard about Elora Covers

   

We only ask for information relevant to discussing your book cover project and delivering our design services.

2. How We Use Your Information

The information you provide is used strictly to:

• Respond to your inquiries and understand your book cover requirements

   

• Discuss your project, prepare project briefs, and communicate about your design

   

• Provide the requested design services and handle follow-up questions

   

• Maintain necessary and appropriate business records

   

3. How Your Information Is Submitted and Protected

Inquiries submitted through our website are processed securely and sent to our administrative email so we can respond to your requests. We take reasonable organizational, physical, and technical measures to protect your information against unauthorized access, loss, or misuse. However, no internet transmission is entirely foolproof.

4. Sharing of Your Information

We do not sell or rent your personal information. We may disclose information only when necessary to:

• Operate and maintain our website using trusted hosting, email, or technical services

   

• Comply with applicable laws, legal processes, or lawful requests

   

5. How Long We Keep Your Information

We retain inquiry and project information only as long as reasonably necessary to manage your inquiry, complete your project, maintain business records, or comply with legal requirements.

6. Your Privacy Rights

Depending on applicable data privacy laws (such as the Data Privacy Act), you may have the right to:

• Be informed about how your information is processed

   

• Request access to or correction of your personal data

   

• Request erasure, blocking, or data portability where applicable

   

• File a privacy-related complaint

   

To exercise any of these rights, please contact us directly.

7. Cookies

Our website may use necessary cookies and similar technologies to ensure proper website functionality, security, and settings management. If optional analytics or tracking cookies are introduced in the future, this policy will be updated accordingly.

8. Third-Party Links & Children's Privacy

• Third-Party Links: Our site may link to external platforms (such as social media). We are not responsible for the privacy practices of external websites.

   

• Children's Privacy: Our services are intended for a general audience and we do not knowingly collect personal information from children.

   

9. Changes to This Privacy Policy

We may update this policy as our services or privacy requirements change. The latest version will always be posted on this page with a revised effective date.

10. Contact

If you have questions about this Privacy Policy or your personal information, please reach out through the Contact page on our website.